Conflict Management in Romanian School Communities: an Examination of Practices in Cluj-Napoca High Schools

Abstract

This article delves into the nuanced landscape of conflict management within Romanian school communities, with a specific focus on administrators, teachers, students, and parents. This study conducted comprehensive research involving four high schools in Cluj-Napoca, employing a multifaceted approach incorporating focus groups and surveys. The findings of this investigation reveal a prominent trend in conflict resolution within these school communities: conflicts are primarily resolved through administrative decisions and sanctions. This predominant reliance on hierarchical authority structures to address disputes emerges as a dominant theme, while awareness and utilization of Alternative Dispute Resolution (ADR) methods are notably absent.