arhiva » Anul 2004 » Numarul 1(10) din 2004
GESTIONAREA SERVICIILOR PUBLICE
The public service sector in Europe is vast and complex, because there is no general consensus on what constitutes a „public service”, and the activities included under the term can vary significantly between countries. Anyway, there are two mains ways to provide public services: directly, by the services included into authorities of public administration structures, and a delegated-out way, to the other service providers. While there are many differences between the countries in the extent and the ways in which public services are delegated-out, the main factors that will influence behavior are common to all the countries. In the main, the demands on public services providers for resources and capabilities will be increasing at a time when their flexibility to maneuver and to respond will be increasingly constrained.
